TWGC.com LTD prides itself on customer service. As a business we believe that this is the most important factor to long term success. Below are just a few of the comments we receive regularly from new and existing customers:
I just picked up watch and wanted to say how impressed I am not only with your service but the quality of the work. I would have no hesitation in recommending you to everyone I know
Payment on its way
Thank you for the watchstraps which I received this afternoon, including the surprising “extras” you enclosed!
I greatly appreciate your sending additional items by way of compensation for the unfortunate delay, the gesture was not required or expected, but was most definitely appreciated!!
As the old adage goes “it’s not the mistakes that are made but how we correct them that is important” so you’ve scored top marks for that one!
Thanks again for your service and consideration, I would not hesitate to recommend your company to anyone.
Dear Mr. Johnson,
I’ve received your items and they are all ok.
I’m very satisfied with your service and marked your site for future purchases.
Many thanks again and Kind Regards,
Hiya Bob that is really nice gesture of you I will pay half of the total cost of the new movement and appreciate and see that you are a very honourable man and business not easy to find today thank you for your email.
Dear Mr. Johnson,
Thanks to your advice; I ordered and just received the Ronda 751E.
It was a perfect match.The watch is now working perfectly.
Thank you for your attention, fair pricing and fast shipping!
Thank you very much for taking the time to write to me, it is much appreciated. It is testimony to your obvious passion for customers service that you have become involved in such a low -level transaction. It is quite rare, these days, to find someone who still maintains such traditional values.
I do hope that you can untangle your web issues and I will certainly be scanning your site should I have any further requirements. As an avid watch collector, I imagine that is fairly
Hi. The movement arrived to-day. Once again many thanks for your speedy service.
Thank you so much for your troubles.
I will keep your site in my favourites because I am a new watch collector and you never know.
Your quick response is second to none.